Shop Policies

  • Processing Time:  My goal is to ship within 24-48 hours after purchase is complete during a regular business week. If something is commissioned and special ordered, I will give the buyer an estimated time for shipping.
  • Return Policy: 
    Contact me within 7 days of delivery 
  • Ship items back within 21 days of delivery 
  • I don't accept exchanges or cancellations (unless I haven't yet shipped), but please contact me if you have any problems with your order.
  • Conditions of return:  Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


  • FAQ's: 
    • Do I custom dye?  Yes, I will gladly dye something for you. Because ice dyeing is very random and unpredictable, I cannot guarantee the outcome but I have had many delighted customers.
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