Processing Time: My goal is to ship within 24-48 hours after purchase is complete during a regular business week. If something is commissioned and special ordered, I will give the buyer an estimated time for shipping.
Return Policy:
Contact me within 7 days of delivery
Ship items back within 21 days of delivery
I don't accept exchanges or cancellations (unless I haven't yet shipped), but please contact me if you have any problems with your order.
Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
FAQ's:
Do I custom dye? Yes, I will gladly dye something for you. Because ice dyeing is very random and unpredictable, I cannot guarantee the outcome but I have had many delighted customers.